Our commitments
Travel well, travel with confidence
We care about the places we love and the people who welcome you there. Here is how we travel responsibly, and what protects you from your first quote to your flight home.
- 48 hA priced, day-by-day proposal
- 100%Tailor-made, never a fixed package
- 1Travel designer from start to finish
- 24/7Real people while you travel
Responsible travel, by design
We live in the places we design. Looking after them, and the people who make them special, comes naturally.
- 01
Train first
Whenever the route allows, we would rather put you on a train than on a short flight, with a driver waiting at the station. Less carbon, and far better views.
- 02
Local partners
We work directly with the hotels, guides and drivers in each destination, so what you spend goes to the people who make your trip.
- 03
A slower pace
Fewer transfers, more time to enjoy each place. On our multi-country trips we never stop for less than two nights, and we happily suggest the quieter seasons.
- 04
Travel open to everyone
Caroline, our accessible travel designer, checks every hotel, vehicle and venue for travelers with reduced mobility. Nobody should miss out on a trip.
Our guarantees
The serious part, in plain words: what protects you and your money.


Licensed in France
Registered with Atout France, IM069180010, with professional liability insurance.
Your money protected
A financial guarantee held with Groupama Assurance-Crédit & Caution covers what you pay us.
IATA accredited
We can issue flights, including open-jaw tickets into one city and out of another.
Terms before you pay
Deposit, balance and cancellation terms are written in your proposal before anything is due.
24/7AssistanceReal People, Real Support
Our dedicated team is here to assist you, with real people at the other end of the line. No AI, no call centres.
- Before you leave: your travel designer, just a call or an email away
- While you travel: someone from our team, day and night
- People who know your trip, not a script
Two minutes, three steps. Free and without obligation.