---
title: "Our Commitments: Responsible Travel & Guarantees"
description: "How Mobee International designs responsible Europe trips (train first, local partners, a slower pace, accessible travel) and the guarantees that protect you:…"
url: "https://www.mobeeinternational.com/our-commitments"
image: "https://www.mobeeinternational.com/og_image.png"
---

1.  [Home](https://www.mobeeinternational.com/)
2.  [About us](https://www.mobeeinternational.com/about)
3.  Our commitments

Our commitments

# Travel well, travel with confidence

We care about the places we love and the people who welcome you there. Here is how we travel responsibly, and what protects you from your first quote to your flight home.

 

-   **48 h**A priced, day-by-day proposal
-   **100%**Tailor-made, never a fixed package
-   **1**Travel designer from start to finish
-   **24/7**Real people while you travel

## Responsible travel, by design

We live in the places we design. Looking after them, and the people who make them special, comes naturally.

1.  01
    
    ### Train first
    
    Whenever the route allows, we would rather put you on a train than on a short flight, with a driver waiting at the station. Less carbon, and far better views.
    
2.  02
    
    ### Local partners
    
    We work directly with the hotels, guides and drivers in each destination, so what you spend goes to the people who make your trip.
    
3.  03
    
    ### A slower pace
    
    Fewer transfers, more time to enjoy each place. On our multi-country trips we never stop for less than two nights, and we happily suggest the quieter seasons.
    
4.  04
    
    ### Travel open to everyone
    
    Caroline, our accessible travel designer, checks every hotel, vehicle and venue for travelers with reduced mobility. Nobody should miss out on a trip.
    

## Our guarantees

The serious part, in plain words: what protects you and your money.

![IATA accredited agency](/images/logos/iata.png)![Atout France](/images/logos/atout-france.png)

-   ### Licensed in France
    
    Registered with Atout France, IM069180010, with professional liability insurance.
    
-   ### Your money protected
    
    A financial guarantee held with Groupama Assurance-Crédit & Caution covers what you pay us.
    
-   ### IATA accredited
    
    We can issue flights, including open-jaw tickets into one city and out of another.
    
-   ### Terms before you pay
    
    Deposit, balance and cancellation terms are written in your proposal before anything is due.
    

## **24/7**AssistanceReal People, Real Support

Our dedicated team is here to assist you, with real people at the other end of the line. No AI, no call centres.

-   Before you leave: your travel designer, just a call or an email away
-   While you travel: someone from our team, day and night
-   People who know your trip, not a script

The people who answer

-   [Europe+33 4 26 30 36 82](tel:+33426303682)
-   [US+1 607 354 8869](tel:+16073548869)
-   [contact@mobeeinternational.com](mailto:contact@mobeeinternational.com)

About us

1.  [01 **Who we are** Our story, the Mobee group and what we care about.](https://www.mobeeinternational.com/about)
2.  [02 **How it works** Four simple steps, from a first idea to your trip.](https://www.mobeeinternational.com/how-it-works)
3.  [03 **Our commitments** How we travel responsibly, and what protects you.](https://www.mobeeinternational.com/our-commitments)
4.  [04 **Meet the team** The people who will design your trip.](https://www.mobeeinternational.com/team)

Tailor-made by local experts

## Get a free, personalized quote

Tell us your dates and who is traveling. A local travel designer replies within 48 hours with a tailor-made proposal, prices included.

1.  1Share your dates and wishes
2.  2Get a priced itinerary within 48 hours
3.  3Refine it together, then travel

8 travel designers, local experts across Europe, reply to every request themselves.

★★★★★

> “A wonderful travel partner”

Carol W., Seattle, WA · 4.8/5 on 273 reviews

-   [US+1 607 354 8869](tel:+16073548869)
-   [Europe+33 4 26 30 36 82](tel:+33426303682)
-   [contact@mobeeinternational.com](mailto:contact@mobeeinternational.com)

Two minutes, three steps. Free and without obligation.

## Contact

Plan a tailor-made trip in Europe with Mobee International: https://tally.so/r/nWplRv — e-mail contact@mobeeinternational.com — phone +33 4 26 30 36 82 (Europe) or +1 607 354 8869 (US).

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